Privacy Policy

1. Introduction

Seal & Cool ("we", "us", "our") respects your privacy and is committed to protecting it. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how long we keep it, and your rights in relation to that data.

2. Information We Collect

We may collect the following types of information:

• Contact & Identity Data: name, phone number, email address, service address or other details you provide in contact forms or inquiries.
• Technical & Usage Data: IP address, browser type, device information, pages visited and other analytics data collected automatically.
• Communications: messages you send via contact forms, email and notes about service requests or quotations.

3. How We Use Your Information

We use personal data for these purposes:

• To respond to enquiries, provide quotes and arrange site visits.
• To send important updates about services, appointments or invoices.
• To analyze site usage, improve our website and detect technical issues.

Where applicable, we process your personal data because we have a legitimate business interest (to respond to your request and provide our services), or because you have given consent (e.g., marketing opt-ins), or to comply with legal obligations.

4. Data Retention

We retain contact and service records for as long as needed to provide services, comply with legal obligations, resolve disputes and enforce our agreements. In general, contact form submissions and related correspondence are kept for up to 3 years unless you request deletion sooner.

5. Cookies & Tracking

We and third-party service providers (e.g., analytics or ad platforms) may place cookies or similar technologies on your device to collect usage data. Cookies help us improve the website and remember preferences. You can disable cookies in your browser settings; however some features may stop working.

6. Third-Party Services

We may share limited personal data with trusted third parties who assist with providing services (for example: email providers for notifications, analytics providers, or payment processors). These suppliers act on our instructions and are contractually required to protect your data.

7. Security

We follow industry-standard practices to protect your personal data and maintain reasonable administrative, technical and physical safeguards. However, no internet transmission or storage system is completely secure — absolute security cannot be guaranteed.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of inaccurate or unnecessary data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at contact@sealandcool.in. We may ask for information to confirm your identity before fulfilling requests.

9. Children

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will take steps to delete it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy with a new Effective Date on this page and, where appropriate, notify you by email.

11. Contact Us

If you have questions or want to exercise your data rights, contact:

• Email: contact@sealandcool.in
• Phone: +91-98842-91490
• Address: Chennai, Tamil Nadu, India